To initiate a return, please contact our customer support with your order number and the reason for your return. Once your return request is approved, you will receive instructions on how to send the item back.
Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.
Refunds
Once your returned item is received and inspected, we will notify you of the status of your refund.
If approved, your refund will be processed to your original method of payment within 5–10 business days. Processing times may vary depending on your bank or payment provider.
Original shipping charges are non-refundable unless the return is due to our error.
Exchanges
We only replace items if they are defective, damaged, or if you received the wrong item. Contact us to arrange an exchange.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. Include your order number and photos of the item and packaging so we can resolve the issue promptly.
Cancellations
Orders may be canceled before they are shipped. Once an order has been shipped, it cannot be canceled and must follow the standard return process.
Contact Us
If you have any questions about our Returns & Refund Policy, please contact our customer support team.