Order processing
Orders are processed within a specified number of business days (for example, 1–3 business days). Orders placed on weekends or holidays are processed the next business day.
Delivery time
Standard shipping usually takes 3–7 business days after the order has been shipped, though timing varies by carrier and destination. Express shipping is not available at this time.
Shipping charges
Flat Rate fee calculated at checkout.
Tracking
Customers receive a tracking number once the order ships.
Delays
Delivery estimates do not include delays caused by weather, holidays, or carrier issues.
Incorrect addresses
Customers are responsible for providing accurate shipping information. Additional fees may apply for reshipment if an order is returned due to an incorrect address.
Lost or damaged packages: Report damaged deliveries by sending us pictures via email. We will review and reply as soon as possible.